TYC Warranty Information

The following is a summary of manufacturer warranty terms. This summary in no way modifies or supersedes the original terms.

TYC/Genera Corporation warrants its products to be free from defects in material and workmanship for as long as they remain installed on the vehicle for which they were originally purchased.

This warranty is non-transferable and will be voided under any of the following conditions:

1. Use in commercial or fleet, governmental, off-road, or racing applications.
2. Failure due to natural/environment forces; either external or internal erosion, including effects of salt-air corrosion and electrolysis from internal cooling system fluids.
3. If Genera determines alteration, improper use or installation, negligence, or operating conditions in excess of original design.
4. A faulty vehicle engine temperature warning system.
5. Improper installation causing damage to connection threads.
6. Removal of any stamp, label or manufacturer’s identification.

Cost of removal, installation, and incidental or consequential damage are expressly excluded.

This warranty applies only to those products which have been installed in accordance with accepted industry standards by a recognized service dealer and certified technician. Subsequent repair or replacement claims must receive advance approval from Genera prior to commencement of work. All parts submitted for warranty must accompany the original receipt and be returned freight prepaid. The customer assumes all risks and cost of defective product when en route to the participating facility.

Note: Fuel pumps and or filters and injectors are considered to be hazardous materials once exposed to the fuel. Transportation of such items is under the jurisdiction of the Federal Department of Transportation (DOT) Regulations 49 CFR 173.4 for shipping a limited quantity of dangerous goods (residual gasoline). See more info on the regulations here.

To initiate a warranty claim, download and fill out the form below, carefully following the instructions. This warranty form claim must be completed and the part sent within 30 days of part failure. Please contact us with questions.