Schaeffler Warranty Information

The following is a summary of manufacturer warranty terms. This summary in no way modifies or supersedes the original terms.

Schaeffler Group USA Inc. (“Schaeffler”) warrants that its aftermarket products (the “Product(s)”) are free from defects in both workmanship and materials. Each of these limited warranty periods begin on the date of installation and last until whichever metric occurs first.

12,000 miles or 12 months

45,000 miles or 36 months

12,000 miles or 12 months

12,000 miles or 12 months

Schaeffler’s sole obligation and liability for any defect found to exist contrary to this limited warranty in a Product, and purchaser’s sole and exclusive remedy for such defect, shall be limited to: (A) Schaeffler furnishing, without additional charge to purchaser, including transportation, a replacement for any of the Products which are found by Schaeffler to be defective and eligible for this limited warranty; and (B) in the case of Products which cannot be repaired or replaced by Schaeffler, Schaeffler shall credit or refund to purchaser the purchase price paid therefore; provided that Schaeffler is advised in writing of such Product non-conformance within thirty (30) days of the date of discovery thereof, and that the non-conforming Product is returned freight prepaid to Schaeffler’s designated warehouse promptly thereafter, but in any case no later than within thirty (30) days of the end of the warranty period. Schaeffler shall not be liable for any damages caused to the vehicle due to the defect. Valid proof of purchase date/mileage required.

Proper selection by purchaser of the Products for sale by Schaeffler is essential to minimize the risk of any seal, bearing or other Product failure. Such failures can result in property damage or severe personal injury to operators of machinery, vehicles or to others. You must carefully evaluate the particular application on or into which you intend to install the Products. Products require installation by an experienced professional mechanic or qualified maintenance professional. This warranty does not cover failure or malfunctions resulting from (i) use for high performance or racing purposes; (ii) accidents or natural disasters; (iii) improper application or installation, including but not limited to failure to follow Schaeffler’s and/or vehicle manufacturer’s recommended installation guidelines; (iv) modification; (v) alteration; (vi) improper servicing; (vii) tampering; (viii); normal wear and tear; or (ix) negligence, misuse, or abuse, including, but not limited to, engine operation without adequate lubricant or coolant, over or under-fueling, over-speeding, lack of proper maintenance to cooling, lubrication or air intake systems, improper storage, starting, warm-up, run-in or shutdown procedures or the continued operation of an engine after the first sign of a malfunction. This warranty is extended only to the owner of the vehicle on which the Product is installed, for as long as that person owns the vehicle (“Owner”) and is not transferable. Owner is responsible for proper operation and maintenance of the vehicle in accordance with the vehicle manufacturer’s published operation and maintenance manuals. It shall be the obligation of the Owner to provide to Schaeffler satisfactory evidence of compliance with the vehicle manufacturer’s published operation and maintenance manuals.

Schaeffler reserves the right to inspect any Products in question and to make a judgment on the warranty claim. The existence of a defect shall be determined by Schaeffler in accordance with procedures established by Schaeffler. Product returned for a warranty claim must be returned to the distributor from which it was purchased, accompanied by a completed warranty card and all original components. Submit all pertinent paperwork, including copies of the purchase receipt, repair orders, pictures (if applicable), and all paper relating to the warranty claim. Shipping charges must be prepaid by the purchaser.

THERE ARE NO WARRANTIES OTHER THAN AS SPECIFICALLY REFERENCED IN THIS DOCUMENT, AND SCHAEFFLER DISCLAIMS, WHETHER EXPRESS OR IMPLIED, ANY AND ALL WARRANTIES OF MERCHANTABILIY AND/OR WARRANTIES OF FITNESS FOR USE FOR A PARTICULAR PURPOSE. TO THE FURTHEST EXTENT PERMITTED UNDER APPLICABLE LAW, SCHAEFFLER DISCLAIMS LIABILITY, IN TORT OR CONTRACT, IN NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, FOR ANY OTHER REMEDY OR DAMAGE, WHETHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL WITH RESPECT TO ITS PERFORMANCE HEREUNDER, INCLUDING WITHOUT LIMITATION THE PRODUCTS SOLD OR PROVIDED HEREUNDER BY SCHAEFFLER, AND ITS PROVISION OF ANY RELATED SERVICES.

Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages or certain limitations regarding warranty rights, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights, and you may have other rights, which vary by state or province.

NO OTHER PERSON IS AUTHORIZED BY SCHAEFFLER TO MODIFY OR ADD TO THIS LIMITED WARRANTY OR ANY FURTHER REPRESENTATION, WARRANTY OR GUARANTEE IN ADDITION TO OR CONTRARY TO THIS LIMITED WARRANTY OR CONTRARY TO THE LIMITATIONS AND DISCLAIMERS PROVIDED HEREIN. Schaeffler reserves the right to amend this limited warranty policy at any time. The exclusive remedies provided in this limited warranty shall not be deemed to have failed of their essential purpose so long as Schaeffler is willing and able to perform to the extent and in the manner prescribed in this limited warranty. This warranty shall be governed by and construed in accordance with the laws of the State of Ohio, U.S.A., exclusive of its conflict of laws principles. The U.N. Convention on Contracts for the International Sale of Goods shall not apply.

To initiate a warranty claim, download and fill out the form below, carefully following the instructions. This warranty form claim must be completed and the part sent within 30 days of part failure. Please contact us with questions.